Interactive voice response systems (IVRS) is technical proliferation of computer telephony integration (CTI) that enables and empowers interconnectivity of computer system, internet, telephony in single platform level to avail application development abilities for faster and easy means of communication. IVR applications are popularly categorized in two types on the basis of nature of telephony communication they work on namely inbound and outbound systems and have applications like voice broadcasting, missed call and toll free services.
Team Santronix has worked with global leaders in IVRS systems and has rich service development and execution experience in the field. We have worked on a variety of IVR systems in various genres of segments along with advanced areas like voice based execution and multi-country or multi-location setups with PRI/ VOIP based service delivery architecture.
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